Cadillac CUE OEM ATS CTS ELR ESCALADE SRX XTS Touch Screen Replacement Display

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Cadillac CUE Radio Screen Replacement Touch Panel


Is your 2013 to 2019 Cadillac CUE radio screen not working?  These radios are prone to a few common issues such as cracking, shattered/spider web appearance, unresponsive touch in some or all of the screen, erratic or random unwanted touch response and flat out not working. We are the NorCal’s areas best and most experienced dealer alternative for repairing these problematic radios. 

Same day service available! (Available in the Sacramento area)


Problems With CUE

Most CUE Radios will develop touch screen problems such as cracking, erratic touch response,  or even unwanted commands occurring. The engineers at Cadillac used a gel based screen when designing the CUE touchscreen.  Over time the gel dries up, gets hard and starts to show cracking.  In 2018 GM redesigned the screen to help prevent issues. Unfortunately they decided to stick with the same gel based screen.  This “improved” screens has shown to have the same issues because of the gel base.  


What is CUE?

Starting back in 2012 GM introduced the Cadillac User Experience or CUE for short as the infotainment system for the ATS CTS and XTS models.  Since then CUE has been added to almost every model in Cadillacs lineup.  This includes the model years 

  • 2013-2019 ATS/ATS-V

  • 2015-2020 Cadillac Escalade/ESV/EXT

  • 2013-2016 Cadillac SRX

  • 2013-2017 Cadillac XTS

  • 2014-2019 Cadillac CTS CTS-V

  • 2014-2016 Cadillac ELR


How to Fix

Dealer Fix

Your Cadillac Dealers answer to fix Is to sell you a whole updated ICS (Integrated Center Stack) with the same problematic gel based screen! 

 

Proper repair

Our gel free screen replacement cost less than the dealer's fix and our all glass screen will not have the issues because of the gel based screen.


This display is non gel type OEM quality that also retains the proximity sensor, anti-glare coat, matching blue OEM tint, improved connector, improved IC chip to improve touch response and touch accuracy, and rubber gasket to prevent debris and dirt from getting into the LCD. 


 

Tools needed to complete this job (approximate repair time 1-2 Hours

Phillips screwdriver

7mm Hex Allen socket

This is a plug and play swap, no programming is needed.

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